Sentinel Fitness
Membership Management Software
Sentinel Fitness has been specifically developed to manage Fitness and wellness outlets in this modern digital age. The software is a reliable and efficient platform that provides simple to use features, is compatible with the latest technology including all tablets and smartphones, and can be operated from in house hardware or as a cloud based application to suit client’s specific needs. The software architecture has been developed to offer seamless front and back end solutions including integration to accounting packages where required, that offers peace of mind through enhanced Cyber security. he Key objective is always to provide management with quality and timely information to assist decision making improve and business control and augment Sales and Marketing initiatives.
Seamless Solution for Automated Clubs
Software and hardware bundle Integrated peripherals Multilingual interface Member area with username / login authentication API for custom look and feel Interface to local payment gateways.
Our Software Supports them all
Customer service Membership sales Access control Group class scheduling Inventory management.
Back Office
Membership lifecycle Management billing and cash collection Member acquisition and retention Campaigns Multi – channel marketing communications Business intelligence reports Deploy biometric or transponder based authentication devices Eliminate Fraud.
Member Authentication
RFID data carriers (card or wristband) Out of the Box Integration with various access control devices Fully Automated Solutions Our Technology Solution fulfills non-functional requirements of enterprise class systems including: Security, Scaleability, Extensibility, Redundancy, Reliability, Usability.
CRM
Sales Lead Capture Social media (Facebook, Twitter) Integration Record notes and call back calendar Notify branches and set appointments Make visit data available Marketing campaigns (Email and SMS) Record member conversion ratio Reports for performance monitoring.
Sales and Marketing
Define Plan categories and characteristics Pricing matrix Promotions and discounts Corporate agreements Loyalty programs (Vouchers, guest passes etc.)
Additional Features
Inventory management Fitness Tracking Integration (like Myzone) Join online Online member portal Check account status Check Personal Training status Check Group Exercise timetable Book Personal Training Session/ GX Class Customer Feedback and Survey.
POS and Access Control
Point of sale with merchandise sales Payment collection and till management VAT/ Tax calculation and receipt printing Take picture and signature, capture biometric and printing membership cards Access control Attendance for Group exercise classes and Personal Training sessions Member alerts for non payment, renewal etc. Member greeting and notifications.
Secondary Revenue
PT Sales and conduction Booking Calendar for PT and GX Employee Database for PT/ GX Data Extract for Commission purpose.
Membership Management
Membership contracts management Auto billing system Capture Deferred Revenue Freeze and activation Expiry, Termination and Cancellation handling Fitness Goals, Health questionnaire and Fitness tracking Rejoin, grace and refund handling.
Modules includes
- Membership and Attrition Management
- Online sales and bookings
- PT and GX calendar management
- Access control
- CRM
- Automated email and SMS
- Mobile device notifications
- Payment gateway integration
- Integration with vending
- Member’s login
- Complete paperless membership management system
Reports
• Analysis Reports for business tracking.
• Trending Reports for business forecast.
• Score Cards for performance measurement.
• Dashboard for better Management.
• Scheduled report for business requirements.
• Ad hoc reports for personalization.
Membership Management
• Paperless Contracts management.
• ParQ and Needs analysis.
• Auto billing system.
• Freeze, expiry, termination and cancellations.
• Rejoin, grace and refund handling.
• Pricing matrix.
• Promotions and Loyalty Programs.
• Corporate agreements.
• Referrals and guest pass management.
• Email / SMS templates.
PT Sales & PT/GX Conduction
• Member’s PT Booking Tool.
• Employee Database for PT/ GX.
• Data Extract for Commission purpose.
• Online GX Calendar.
• PT Department performance monitoring tool.
• PT Staff efficiency reporting tool.
• GX Class efficiency report.
POS and Access Control
• Cashless payment.
• Integration with vending machine.
• VAT/ tax calculation and receipt printing.
• Biometrics management.
• Membership Cards or Wrist bands.
• Membership status tools.
• Contactless check-in and check-out.
• Works with 24/7/365 access control.
• Attendance for GX classes and PT sessions.
• Member alerts for non-payment, renewal etc.
• Member greeting and notifications.
CRM
• Record notes and call back calendar.
• Integrated IP telephony, Email and SMS gateways.
• Set appointments.
• Visit data analysis.
• Automated email and SMS.
• Automated lead allocation.
• Marketing campaigns (email and SMS).
• Lead conversion ratio.
• Performance monitoring tools.
Additional Features
• Fitness Tracking Integration (i.e. MyZone, InBody).
• Join online.
• Online member portal.
• Personalized membership content.
• Check Account status.
• Check PT Calendar.
• Check GX Schedule.
• Book PT/GX Sessions online.
• Customer Feedback.
Advanced Reporting
• Core functional reports.
• Real-time membership statistics.
• Analysis reports for business tracking.
• Trending reports for business forecast.
• Score cards for performance measurement.
• Dashboard for better management.
• Scheduled report for business requirements.
• Ad hoc reports for personalization.
• Accounting reports.